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Returns & Refunds

Returns

Custom RC Parts will do its best to work with you about returns or exchanges. Here are some examples of several scenerios. If you have need to return or exchange an item contact us and we'll work with you!

I received a mount and don't need or want it anymore.

Custom RC Parts accepts returns within 30 days after delivery. The item must be unused and be in resalable condition (see below). The buyer is responsible for the return shipping cost. When Custom RC Parts receives the mount and verifies that it is resalable, a refund will be issued for the amount that the buyer paid for the mount. Shipping will not be refunded.

Exchanges

I received a mount and need to exchange it.

No problem! All we ask is that you pay the return shipping for the mount you received and ensure the mount is in resalable condition (see below). We will send you a new mount as soon as we receive the returned one.

Resalable means:

The item has no scratches, nicks, gouges. There are no visible marks caused by the screw heads being installed.